Privacy Policy
A legal disclaimer
1. Information We Collect
We may collect the following personal information:
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Name, phone number, email address
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Service address and access details
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Payment information (processed securely through third-party providers)
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Communication records (calls, texts, emails)
2. How We Use Your Information
We use your information to:
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Schedule and provide cleaning services
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Communicate regarding appointments, updates, and customer support
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Process payments and maintain records
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Improve our services and customer experience
3. Information Sharing
We do not sell, rent, or trade your personal information. We may share information only with:
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Trusted third-party service providers (e.g., payment processors)
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Legal authorities if required by law
4. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission or storage is 100% secure.
5. Data Retention
We retain personal information only as long as necessary to provide services and comply with legal obligations.
6. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us. We will respond within a reasonable timeframe.
7. Cookies & Website Use
If you use our website, we may collect basic usage data (such as IP address or browser type) to improve functionality. We do not use tracking for advertising purposes.
8. Third-Party Links
Our website or communications may contain links to third-party sites. We are not responsible for their privacy practices.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted with a revised effective date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
Cole Cleaning Company
Phone/Text: (619) 400-7883